Acceptable Use Policy

Rules and responsibilities for using our website, client portal, and digital services.

1. Introduction

This Acceptable Use Policy (“AUP”) outlines the rules and restrictions governing your use of the QuantIQ website, client portal, online tools, and any related digital services (“Services”). By accessing or using our Services, you agree to comply with this AUP.

This AUP applies to all users, including clients, administrators, contractors, and any third parties accessing the Services.

2. Purpose of This Policy

The purpose of this AUP is to:

  • Protect the security and integrity of our systems
  • Ensure responsible and lawful use of our Services
  • Prevent misuse, abuse, and harmful activity
  • Protect client data, intellectual property, and confidential information
  • Maintain a safe and professional environment for all users

3. Prohibited Activities

You must NOT use our Services to engage in any of the following:

3.1 Illegal or Harmful Activity

  • Violating any local, national, or international law
  • Engaging in fraud, deception, or misrepresentation
  • Distributing harmful, offensive, or abusive content
  • Stalking, harassing, or threatening others
  • Attempting to obtain services under false pretences

3.2 Security Violations

  • Attempting to bypass authentication or security controls
  • Accessing accounts or data you are not authorised to view
  • Scanning, probing, or testing system vulnerabilities
  • Introducing malware, viruses, or harmful code
  • Interfering with system performance or availability

3.3 Misuse of the Client Portal

  • Uploading illegal, harmful, or inappropriate files
  • Sharing login credentials with unauthorised individuals
  • Attempting to modify or delete data you do not own
  • Using the portal for non‑project‑related activities
  • Attempting to reverse‑engineer or copy portal functionality

3.4 Misuse of Resources

  • Excessive or automated scraping of content
  • Sending spam, mass messages, or unsolicited communications
  • Using our Services to host or distribute unrelated content
  • Overloading servers or causing performance degradation

3.5 Intellectual Property Violations

  • Copying, redistributing, or reselling our content or tools
  • Uploading copyrighted material without permission
  • Using our branding, trademarks, or materials without consent

4. User Responsibilities

By using our Services, you agree to:

  • Provide accurate and truthful information
  • Keep your login credentials secure
  • Notify us immediately of any suspected security breach
  • Use the Services only for legitimate project‑related purposes
  • Respect the confidentiality of project data and documents

5. File Uploads and Content Standards

If you upload files or submit content through the client portal or website, you must ensure that:

  • The content is lawful and appropriate
  • You have the right to upload or share the material
  • The files are free from malware or harmful code
  • The content does not infringe third‑party rights

6. Monitoring and Enforcement

We reserve the right to monitor activity on our Services to ensure compliance with this AUP. We may take any of the following actions at our discretion:

  • Issue warnings or request corrective action
  • Temporarily suspend access to the Services
  • Permanently terminate accounts or access rights
  • Remove or restrict access to uploaded content
  • Report unlawful activity to relevant authorities

7. No Guarantee of Availability

We strive to maintain reliable access to our Services, but we do not guarantee uninterrupted availability. Maintenance, upgrades, outages, or technical issues may occur.

8. Third‑Party Services

Our Services may integrate with or rely on third‑party tools, hosting providers, or software. You agree to comply with any applicable third‑party terms when using these features.

9. Liability

To the fullest extent permitted by law, QuantIQ is not responsible for any loss, damage, or consequences arising from:

  • Your misuse of the Services
  • Security breaches caused by your actions
  • Data loss resulting from prohibited activities
  • Third‑party actions or service interruptions

10. Changes to This Policy

We may update this Acceptable Use Policy from time to time to reflect changes in our Services, technology, or legal requirements. The latest version will always be available on this page.

11. Contact Us

If you have questions about this Acceptable Use Policy, please contact us via our Contact Page.